Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. It is entirely at the airlines discretion to provide you with a seat on a later flight. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. Most airline tickets do allow changes for a fee, plus any difference in fare. I have questions about baggage. Depends on the airline policy. Prices are per person and inclusive of tax unless otherwise indicated. Change rules and fees can vary tremendously. All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. StudentUniverse empowers young adults to experience the world with discount travel. Once you call, you can leave your number for a call back when we get to your place in line. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. A credit or debit card must be used to confirm any booking. No need to worry, your credit will still live in My Wallet. Refund Policy. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. This page sets out the Terms and Conditions under which you . On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. You can still book with StudentUniverse. Am I eligible to purchase a ticket? StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We advise you to print the on-screen confirmation. Refund Policy. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. Choose one of them and take advantage of the discount! However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. Some countries also require a machine-readable passport and/or unstamped available pages. Travelers are responsible for ensuring that they have all necessary travel documents and visas. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. Your travel credit can be found in My Wallet. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. StudentUniverse AU has got you covered. How do I book seat assignments and meal requests? We advise travellers to retain sufficient local currency to meet these charges. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. you will be asked to show the childs full unabridged birth certificate. This is very common, just make sure you have the card holder's permission! That depends on the airline policy. Eligibility, Joining, and Website Information. ago Additional costs are your responsibility. Good. To find out if there is a fare difference . Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. Please contact us by phone if you are having technical difficulties on our site. You can also update your email address to a more permanent one on your account any time. This applies to future travel credit as well. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. That page has the latest coupons, promo codes and deals etc. Most airlines have issued one free change and you may be eligible to cancel for future credit. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Have a look and see if there is one that works for you! Additionally, a small number of itineraries do need to be booked via an agent. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. If you have a layover, you should check if there are transit requirements for that country as well. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. It is the responsibility solely of the hotel to deduct the discount upon your arrival. Any booking you make will be with the relevant travel service provider and not StudentUniverse. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. If your airline does appear to . Your order constitutes an offer to buy a product. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. StudentUniverse empowers young adults to experience the world with discount travel. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. These policies and rules are binding on you, so be sure to review them before purchase. However, sometimes the deal may not be available for all dates or to/from all airports. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Please check your airline's policy. Yes! However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. One-way fares to non-US destinations can require special visas. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. However, ***** policy allows rescheduling of your flights until September 2023. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. Enjoy the discount! Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. And in case you didnt know, you dont have to be a student to book on StudentUniverse. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. We will advise you of the carrier operating each flight in your itinerary. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. A change to your student status will not impact your travel credit. No. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. If you want to pay separately, you will need to make multiple purchases. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. These terms were last updated on 17 September 2018. Prices are not guaranteed until full payment is made. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. Fulfillment of a request cannot be guaranteed. (Opt out at any time). Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. Bottom Line. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). It was officially launched in 2000 and remains a privately-held company. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Individual services and tour organiser packages. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). Travel insurance is recommended for all bookings. :). Airlines generally do not allow changes to your routing or name changes. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Such terms and conditions may be disclosed by use of hypertext links. Never miss a flight (deal) again You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. See the chart above for the best number to call. First, visit the link for Studentuniverse Refund Policy Coupon Code. We recommend that you consult with your doctor or specialist clinic before commencing travel. Transport and accommodation providers have differing cancellation policies and rules. By providing personal information to us, you agree that our Privacy Notice will apply to how we handle your personal information and you consent to us collecting, using, disclosing and otherwise processing your personal information as detailed in our Privacy Notice. All airline tickets must be issued in the name of the passport/photo identity holder. If your ticket was totally unused, itll be for the full amount of the original ticket. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. Minimum stay and maximum stay rules apply to return and multi-stop flights. We will advise you of the amount of the deposit and date for final payment at the time of your booking. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. Please ensure you read the credit details and then give us a call when youre ready to book. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. First, they do not have a refund option. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). Always free! You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Please confirm which airline your credit is with by visiting My Wallet. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Such a change is deemed to be a minor change. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. You should be aware that costs could increase closer to the departure date. StudentUniverse is not an insurance company. All prices are subject to availability and can be withdrawn or varied without notice. Refund Policy. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Tuition and Fees Refund Policy. Your travel credit is associated with your original booking. Have I signed up before? If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. StudentUniverse is on a mission to make global experiences possible. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. Enjoy the discount! Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. Sound good? Reviews. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. Please read these Booking Conditions carefully. Please know that we understand and empathize with your frustration over this situation. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. Travel documents cannot be transferred to another person to use. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Many airlines are updating their policies regarding travel credit use deadlines. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. They may change due to air traffic control restrictions, weather conditions or operational requirements. Please see the chart below to see if your flight is eligible for these rewards. Make sure there are enough seats remaining for your party and let everyone go through the checkout process. To confirm your travel arrangements you may be required to pay a deposit per person. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. Transport and accommodation providers have differing cancellation policies and rules. Many travel arrangements (e.g. We are a Member of ABTA, membership number W325X. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. But ATOL protection does not apply to all travel and travel services. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Final payment is due 60 days prior to the tour start date. You are responsible for confirming with the United States Department of State or representative government agency of the country to which you are traveling to confirm the requirements for visas and/or other requirements for admission to your destination. All rights reserved. Additional fees for baggage may apply. If you don't see a credit that you think should be there, give us a call. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. Travel insurance is also recommended by the Foreign and Commonwealth Office. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. period of more than twenty-four hours or include overnight accommodation. We will message those requirements to you (if there are any) prior to you making any purchase. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. We know, its very confusing! AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. You should also confirm departure times for each onward flight. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Travel credit is stored on your StudentUniverse account for future use. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. conservative voters guide pierce county, deborah dubs injuries,
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