Click Apply to finish the configuration. So my question is, can I can send this new modem back and get my money back? While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. 9.4. Posted 21 September 2016 - 06:14 AM. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. You can continue to the next stepto compete setup. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Unboxing2. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. You can test this by plugging in another electrical device, and/or try another outlet. Choose your type of modem below to read the instructions before completing installation. Tower modem setup guide. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Axon C4000BG modem/router for 10, 20, or 40Mbps. This can depend on the age of your home. Single status light ring. This can often resolve a connection issue. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. xbbd```b``] q:,`YH7T ; Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Press J to jump to the feed. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Then, while connected to . It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Before finishing the installation procedure, there are a few things you should be aware of. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. endstream endobj 424 0 obj <. Go to Set Up a Wireless Network if you wish to configure your wireless settings. CAUTION! But the function is basically the same. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. This gateway has 4.2 out of 5 stars on Amazon. Donotinstall a filter between the modem and the wall jack. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . The difference between 2.4 GHz and 5 GHz. Please try another jack orchat with usfor further help. The DSL cord from the modem to the jack shouldnothave a filter. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. The status light ring will change colors as it goes through the installation process, to show you its connection status. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Sentiment Score 9. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Overall Performance: 85%. Once done, connect the Printer to the Wi-Fi. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. 217. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. In-home speeds may differ based on router setup, devices and other factors. Just follow the QuickConnect instructions when you get to step 4. CAUTION! It can handle . Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Downloading the MyCenturyLink app for easier install3. Previous image. Modem Features: 80%. X. At this point, you are ready to activate your service! CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Option 2 is probably the simplest and is a good choice. . While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. The red light indicates the modem isn't connecting to the Brightspeed network. It should turnsolidBLUEonceit has connected. Jun 10, 2022. $84.99. Buy The Adtran C424G Modem. Make sure the outlet is live. Click Apply to finish the configuration. Search for an email containing information about your order confirmation and a link to follow its status. For an optimal experience, we recommendupdating your browser. How to set up centurylink modem c4000lg mg yz. If you don't have a jack,chat with usto have one installed. Cyber Monday 2021 ****h. These lights will flashred and greenwhile the modem is syncing with the network. The C4000LG has the same specifications as theZyxel C4000LZ. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Try disconnecting the power, waiting a few minutes, and repeating setup. There are some things you need to know before completing the installation process. Free shipping for many products! "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Tried restarting and still having trouble? I then went through the 3-step setup for this new modem, but was never able to finish step 3. STARTED! Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Most of these are best for tech-savvy folks who are familiar with modems and networking. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Look for an email with your order confirmation details and anorder statustracking link. And I can't - Answered by a verified Network Technician . Single LED status light. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Occasional updates are necessary to add new features and keep the modem's performance at its best. bZZ) Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. I have the C4000LG modem. Privacy Policy. Product Description. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Use the, This means a connection failure has occurred. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find contact options in the Support tab of the app, or by. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Make sure this fits by entering your model number. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. This indicates nothing is connected to the modem port. Fast and strong wifi signal. If you don't have a jack, chat with us to have one installed. Try plugging the green cord into a different jack. Either move it to the room where it will get . I told him yes and he told me it is complete trash and I'd . If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Follow the steps to complete the installation process using QuickConnect. This means the network is not being detected by your modem. Please note that a phone jack is required to set up CenturyLink internet service in your home. Once it turns green, you can try pressing it again to connect. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Next image. Share | Add to Watchlist. Click the quick setup icon to configure the device's Internet access . It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Learn more. Your modem'swireless settingscontrol the WiFi network in your home. All Rights Reserved. Find on Ebay Customer Reviews. What the modem lights should look like, along with timing6. TheC4000XGdoes not have a DSL port or light. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. . These lights will flash red and green while the modem is syncing. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. For the following models: Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. 4. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. Most of these are best for tech-savvy folks who are familiar with modems and networking. Related Items. Modem Speed: 90%. The one you use will depend on the type of internet connection you have. You can continue to the next stepto compete setup. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Standards-based WiFi WPA3 security. If your service has already been activated, you might get a message earlier in the day. You may not have internet access though. Try this: Only the C4000BG and LG/LZ models have a DSL light. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Have you purchased a new Axon (Greenwave). First, your modem will arrive in the mail on or before the date your service is scheduled to start. Where it is placed can have a huge impact on your wireless performance. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Residential | Small Business| Enterprise| 2023 CenturyLink. Picked up right where the old one left off. I just upgraded my internet speed to 80mbps. 3. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer 5. Just follow the QuickConnect instructions when you get to step 4. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Try rebooting the modem. This means a connection failure has occurred. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Highlight Features \u0026 Reviews! Have a home security system? 5 out of 5 stars. This can often resolve a connection issue. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. BLINKINGRED-An error occured or the attempted connection failed. It also comes with vectoring, which provides for increased performance and range. You can test this by plugging in another electrical device, and/or try another outlet. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Standards-based WiFi WPA3 security. 9.3. If the connection fails repeatedly,reboot your modem, then try again. Try thetower modem setuppageinstead. We no longer support this browser. . D IFV`/2l&# Ii! Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. 423 0 obj <> endobj It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. This indicates nothing is connected to the modem port. The tech fixed the problem, and the new modem was able to connect to the DSL service. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. So I called CL and ordered a brand new one (C4000LG) from CL. If you have questions we haven't answered, or if you need any additional support with setting up your modem. %PDF-1.6 % The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. The C4000XG does not have a DSL port or light. If you did not receive filters, pleasechat with us. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. . Verified purchase: Yes. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Dynamic QoS: Prioritizes data through the router for smoother streaming. Refer to Step 3 in Topology 2 to configure the router. Theutilities menugives you access to several additional tools to manage and test your modem. and our If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Residential |Small Business |Enterprise Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. The one you use will depend on the type of internet service you have. Advanced settingsgive you even more control over your modem's configuration. Try rebooting the modem. It should turnsolidBLUEonceit has connected. These preset credentials cannot be retrieved, and your modem could become unusable without them. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Detailed steps are here: https://www . Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. The C4000LG allows wired and wireless clients to safely access the Internet. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. HP Support Agent. Works great. Quality Score 9.8. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. This should arrive today. Once the light is green, you're connected to the internet and you can get online! WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Highlight Features & Reviews! Check your service start date, wait till 5 p.m. on that date, then try again. All Rights Reserved. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Try this: This can depend on a number of factors. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. . Look for an email with your order confirmation details and an. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Try this: This can depend on a number of factors. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. The Brightspeed network hasn't yet been connected at your address. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. We're here to help! Use a DSL splitter to plug a phone and a modem into one wall jack. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Use the new modem. Fast and strong wifi signal. There are multiple versions of this router, each with unique specifications. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. is a good first step to fix many common problems. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. What is the second port on the back . 5. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Plug other end of Ethernet cable into the your home phone line. We had to replace one of the same models and no issues. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. If NO, proceed to the next step, "Check for connectivity.". This means your modem is connected to our network and the line is active. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Residential |Small Business |Enterprise Climate Pledge Friendly. If you don't have a jack,chat with usto have one installed. Network security types, explained. Features of the C4000 (All versions) Secure WiFi compatible. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Learn more about, Need more help? Next, you'll need to find a good spot for your modem. Enter the user name and password provided by your ISP. Have a home security system? If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. For more information, please see our Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Answer (1 of 3): I'm sorry, you've been lied to. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Works great, easy setup. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Try this: Only the C4000BG and LG/LZ models have a DSL light. At this point, you are ready to activate your service! The red light indicates the modem isn't connecting to the CenturyLink network. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Has been reset to factory default settings. Page 9 5. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. No Ethernet port? For all following models: . @gsturtle36. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. We walk through:1. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Helpful. Theutilities menugives you access to several additional tools to manage and test your modem. Up and running within a half hour. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Once the light is green, you're connected to the internet and you can get online! About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map This means a connection failure has occurred. Residential | Small Business| Enterprise| 2023 CenturyLink. Try another phone jack if one is available. Click on the options below for details and step-by-step instructions. LIGHT COLOR - DSL internet connection status. Century link C4000LG Bad Firmware issues. Call tech support back and tell them your modem is in a "walled garden" state. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. This article describes how to configure your internet connection using any C4000 router or modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your modem'swireless settingscontrol the WiFi network in your home. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. No Ethernet port? For the following models: It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. This means the network is not being detected by your modem. . Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! That's okay. Download the Brightspeed Internet app to manage your account. Welcome to the HP Support Community. Continue to the Internet connection Setup. This router comes in multiple versions, each with different specifications. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay!
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